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Unable to enter vr due to hardware issue.That is the warning.i

saba55
Level 2

when i try to use virtual desktop and use my games i get a warning saying unable to enter vr due to hardware issue.When i use a cable or go wireless! HELP

1 REPLY 1

Tonberry_Qing
Meta Quest Support
Meta Quest Support

Hey there @saba55.

Sounds like you may have a headset connection/driver problem. 

Try there steps and see if you can get up and running

If you're still experiencing difficulties please gather your Oculus Logs and open a ticket with support.

Be sure to list all troubleshooting steps you've already tried when opening the ticket.

 

I really hope these steps help.  Please let us know how it goes!

 

Have you tried turning it off and on again?