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Unable to login to Oculus App due to grey screen

DPIxEliteViperx
Level 2

Hello, I have been trying to figure out how to get rid of the grey screen for my Oculus App on my PC. I have tried repairing it. I have tried uninstalling and reinstalling it. I have also tried replacing files in the support folder with an older version. Which had worked enough to let the app run, but still not allowing me to login. I even talked to a few support representatives and nothing has worked. One of them did inform me that there is a system update going on. But even trying to login on the Oculus website has been a failure. Even though I know for a fact my email and password is correct, it keeps telling me that one of them is incorrect. It has been frustrating as I have been trying so many different things for the last 2-3 days and nothing seems to be working. Anyone know when this system update is supposed to be done? Or has anyone had as much trouble as I am and got it working? I'm open to trying just about anything because nothing seems to be working.

1 REPLY 1

OphidianArt
Level 3

Been dealing with the same thing for months, would love an update from Meta