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Upload error with no info

dsFury
Honored Guest

I'm trying to upload the app to the alpha channel, but I keep getting the same error no matter what changes I make.
The error is this:

ERROR: Sorry, we encountered a problem while processing the file you uploaded. Please try again later.

Posting the log file, command that I'm using and the AndroidManifest.xml with some changes that I made while reading the forum posts. The manifest was generated with the Oculus Utilities package.

LOG FILE OUTPUT:

 

2022-06-28T08:21:23.639Z [DEBUG] Run args: {"appId":4529223267133070,"appSecret":"(removed)","apkPath":[REMOVED],"channel":"ALPHA","draft":false,"excludeAddons":false,"inheritAssetFiles":false,"isODH":false,"uploadConcurrency":null,"platform":"ANDROID_6DOF"}
2022-06-28T08:21:23.759Z [DEBUG] ***************************************************************
* Your copy of Oculus Platform Command Line Utility is old. *
* Version 1.76.0.000001 has been released on Fri Jun 24 2022. *
* Please use the following command to update it: *
* > AppData\Roaming\odh\ovr-platform-util.exe self-update *
***************************************************************
2022-06-28T08:21:23.760Z [DEBUG] Server log: {"app_id":4529223267133070,"log_level":"DEBUG","event_name":"COMMAND_PARAMS","stack_trace":"at Object._log (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.debug (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\nat processTicksAndRejections (node:internal/process/task_queues:96:5)\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"appId\":4529223267133070,\"appSecret\":\"(removed)\",\"apkPath\":\"[REMOVED]",\"channel\":\"ALPHA\",\"draft\":false,\"excludeAddons\":false,\"inheritAssetFiles\":false,\"isODH\":false,\"uploadConcurrency\":null,\"platform\":\"ANDROID_6DOF\",\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":4529223267133070,\"session_id\":\"4529223267133070_2022-06-28T08:21:23.760Z\"}"}
2022-06-28T08:21:23.834Z [DEBUG]
Validating build...
2022-06-28T08:21:24.132Z [DEBUG]
2022-06-28T08:21:24.132Z [DEBUG]
Preparing for upload...
2022-06-28T08:21:24.243Z [DEBUG] Server log: {"app_id":4529223267133070,"log_level":"DEBUG","event_name":"UPLOAD_CONFIG","stack_trace":"at Object._log (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.debug (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\nat processTicksAndRejections (node:internal/process/task_queues:96:5)\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"response\":{\"has_shared_asset_files\":false},\"time\":111,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":4529223267133070,\"platform\":\"ANDROID_6DOF\",\"session_id\":\"4529223267133070_2022-06-28T08:21:23.760Z\"}"}
2022-06-28T08:21:24.244Z [DEBUG] Server log: {"app_id":4529223267133070,"log_level":"DEBUG","event_name":"PATCH_GENERATION","stack_trace":"at Object._log (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.debug (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat m (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.genUpload (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\nat processTicksAndRejections (node:internal/process/task_queues:96:5)\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"havePatch\":false,\"time\":0,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":4529223267133070,\"platform\":\"ANDROID_6DOF\",\"session_id\":\"4529223267133070_2022-06-28T08:21:23.760Z\",\"isObb\":false,\"isDebugSymbol\":false}"}
2022-06-28T08:21:24.243Z [DEBUG]
Uploading APK...
2022-06-28T08:21:24.683Z [DEBUG] Started upload: 592293945613268
2022-06-28T08:21:24.683Z [DEBUG] Server log: {"app_id":4529223267133070,"log_level":"DEBUG","event_name":"UPLOAD_START","stack_trace":"at Object._log (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.debug (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat m (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat processTicksAndRejections (node:internal/process/task_queues:96:5)\nat async Object.genUpload (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"chunked_upload_id\":\"592293945613268\",\"time\":439,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":4529223267133070,\"platform\":\"ANDROID_6DOF\",\"session_id\":\"4529223267133070_2022-06-28T08:21:23.760Z\",\"isObb\":false,\"isDebugSymbol\":false}"}
2022-06-28T08:21:24.683Z [DEBUG]
Uploading...
2022-06-28T08:21:35.827Z [DEBUG]
Waiting for processing to begin...
2022-06-28T08:21:35.827Z [DEBUG] Server log: {"app_id":4529223267133070,"log_level":"DEBUG","event_name":"PROCESSING_START","stack_trace":"at Object._log (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.debug (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat g (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat Object.genUpload (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\nat runMicrotasks (<anonymous>)\nat processTicksAndRejections (node:internal/process/task_queues:96:5)\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\nat async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":4529223267133070,\"platform\":\"ANDROID_6DOF\",\"session_id\":\"4529223267133070_2022-06-28T08:21:23.760Z\",\"isObb\":false,\"isDebugSymbol\":false,\"chunked_upload_id\":\"592293945613268\"}"}
2022-06-28T08:21:38.381Z [DEBUG]
reconstructing uploaded file (1 / 3)
2022-06-28T08:21:39.500Z [DEBUG]
validating package contents (2 / 3)
2022-06-28T08:21:55.210Z [DEBUG]
reconstructing uploaded file (1 / 3)
2022-06-28T08:21:56.342Z [DEBUG]
validating package contents (2 / 3)
2022-06-28T08:22:19.979Z [DEBUG]
reconstructing uploaded file (1 / 3)
2022-06-28T08:22:21.099Z [DEBUG]
validating package contents (2 / 3)
2022-06-28T08:23:03.537Z [DEBUG]
reconstructing uploaded file (1 / 3)
2022-06-28T08:23:04.618Z [DEBUG]
validating package contents (2 / 3)
2022-06-28T08:24:32.283Z [DEBUG]
reconstructing uploaded file (1 / 3)
2022-06-28T08:24:34.615Z [DEBUG]
validating package contents (2 / 3)
2022-06-28T08:27:18.603Z [DEBUG]
reconstructing uploaded file (1 / 3)
2022-06-28T08:27:19.708Z [DEBUG]
validating package contents (2 / 3)
2022-06-28T08:27:21.929Z [DEBUG]

ERROR: Sorry, we encountered a problem while processing the file you uploaded. Please try again later.

2022-06-28T08:27:21.930Z [WARN] Server log: {"app_id":4529223267133070,"log_level":"WARN","event_name":"USER_ERROR","stack_trace":"UserVisibleError: Sorry, we encountered a problem while processing the file you uploaded. Please try again later.\n\n at g (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at runMicrotasks (<anonymous>)\n at processTicksAndRejections (node:internal/process/task_queues:96:5)\n at async Object.genUpload (C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js)\n at async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js\n at async C:\\snapshot\\boxes\\C_ZcygwinZdataZsandcastleZboxesZtrunk-hg-full-fbsource\\edenfs\\redirections\\arvr\\js\\temp\\build-ovr-platform-util\\lib\\ovr_platform_util.js","extra":"{\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"x64\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.76.0.000001\",\"compatibility_version\":2,\"app_id\":4529223267133070,\"platform\":\"ANDROID_6DOF\",\"session_id\":\"4529223267133070_2022-06-28T08:21:23.760Z\",\"isObb\":false,\"isDebugSymbol\":false,\"chunked_upload_id\":\"592293945613268\"}"}

 

COMMAND LINE:

 

ovr-platform-util upload-quest-build -a 4529223267133070 -s 3bbeb9cd8e42d65ac5adb02af5e8d4ab --apk myAPK.apk -c ALPHA


ANDROID MANIFEST:

 

<?xml version="1.0" encoding="utf-8" standalone="no"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android" android:installLocation="auto" xmlns:tools="http://schemas.android.com/tools">
  <uses-permission android:name="android.permission.INTERNET" tools:node="remove"/>
  <uses-permission android:name="android.permission.RECORD_AUDIO" tools:node="remove"/>
  <uses-permission android:name="android.permission.MODIFY_AUDIO_SETTINGS" tools:node="remove"/>
  <uses-permission android:name="android.permission.WAKE_LOCK" tools:node="remove"/>
  <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" tools:node="remove"/>
  <application android:label="@string/app_name" android:icon="@mipmap/app_icon" android:allowBackup="false">
    <activity android:theme="@android:style/Theme.Black.NoTitleBar.Fullscreen" android:configChanges="locale|fontScale|keyboard|keyboardHidden|mcc|mnc|navigation|orientation|screenLayout|screenSize|smallestScreenSize|touchscreen|uiMode" android:launchMode="singleTask" android:name="com.unity3d.player.UnityPlayerActivity" android:excludeFromRecents="true">
      <intent-filter>
        <action android:name="android.intent.action.MAIN" />
        <category android:name="android.intent.category.LAUNCHER" />
      </intent-filter>
    </activity>
    <meta-data android:name="unityplayer.SkipPermissionsDialog" android:value="false" />
    <meta-data android:name="com.samsung.android.vr.application.mode" android:value="vr_only" />
  </application>
  <uses-feature android:name="android.hardware.vr.headtracking" android:version="1" android:required="true" />
</manifest>

1 REPLY 1

twistedpixel_bob
Expert Protege

Did you get this to work?  Do you remember the solution?