Hey there, Rocky! Issues like this must be so frustrating as it prevents you from playing as you normally would. Let us try and help where we can!
Firstly does this only happen with certain games or all of them? When did you first notice this issue happening? Here are some troubleshooting steps for you to try and see if it'll solve it for you:
If none of these options work, please submit a support ticket here and agent will be with you as soon possible to asset you with this issue.