Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
My nephew has a very similar setup to mine. He has one of the TG01 HP
gaming series with a Ryzen 5 and 24GB of ram. He's running updated
Oculus software, Steam, and updated Quest 2 firmware. He's got a top of
the line router and he (and computer and ...
I purchased a Quest 2 (already had Rift S) fired it up last Wednesday
and Oculus asked to create a new Oculus account for Facebook. Unaware of
the server issues and assuming it was because of the new headset I did
so. As everyone is aware all my game...
I had some scanlines when looking at faraway distances in population
one. After some searching I found this article which mostly describes
what I'm seeing on my quest 2.
Hi all, I've got a Quest 2 and have bought Blade and Sorcery on my phone
and have been playing it on my headset for a while but wanted to add
some mods which i believe i need to use my PC for so i've installed the
Oculus App and logged in with the sa...
Hi there, I used to own a Quest 2, and sold it on facebook marketplace.
Today, my new Quest 2 arrived, and i was so excited to play, however, on
the headset the app store does not show any games at all, unless i
search for it, go to it's add-on bundl...
I can not believe Facebook have totally stopped producing spare parts
for the Rift S, namely the cable. This has to be against the law, as
commercial products have a minimum amount of reasonable repair time,
where spare parts must be provided. Is thi...
I am not able to save anything as a draft in Oculus dashboard for an
app. I am not only able to do changes in the existing metadata but also
not able to create new app metadata. I am only able to change the
contact email, notes to the reviewer and sc...
I returned my quest 2 under warranty over 30 days ago. I have had no
updates and had the support agents constantly telling me they are
launching an investigation but none have gotten back to me. I am now in
talk with trading standards. Everyone else ...
hi i cant find puppet fever on my quest 2 and yes i searched the store
on my quest 2 but cant find it on the websites it saide it supports
quest 2 standalone but I cant find it on the store i was wondering how
to install it or if its and applab game ...
I have been having the same problem since Christmas. I’m unable to add
my credit card information to make purchases. I have contacted customer
support numerous times and keep repeating the same troubleshooting
steps. I was told back in January that m...
Hi All,Really hoping to get to a solution here, for the last few days I
have been trying to record Mixed reality, I have used both Oculus MRC
and Liv and neither will allow me to record audio.I want to start a 30
day vlog/blog on fitness using just V...
I haven’t been able to buy games for months, I’ve tried almost
everything besides, making a new PayPal, getting a new card, or
switching banks. Everything else I’ve tried and this is so irritating.
Every time I put a support ticket in I feel like the...
I had an Oculus Quest 2 about 6 months back, but decided to sell for
something different. On that account, I had purchased severlal apps, The
climb, Beat saber, etc. But now I have an oculus rift, logging into the
same account shows that i have downl...