Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
So i have had this quest 2 for about a month now and about 1 week ago it
started having this issue. starts with me having to reinstall the
drivers for the pc app of oculus then i get to go to my desktop then i
launch the game i want to play from stea...
When I try to load the game a black screen appear but nothing else. I
try too te-install the game, reboot google. Etc but nothing happens
always stuck at the black screenLatest version of the headset = yes so
now what happening next ?
Lately when trying to play VR Chat, when I "click" the icon for it, it
begins loading normally but will suddenly cut to black with no sound.
The only thing visible to me is red lights above my eyes on either side
of my head. After a few moments of th...
The Population:One app on my Quest is stuck installing an update, no
progress since yesterday afternoon. I went into storage to uninstall the
app, but it doesn’t appear in the list. I also tried turning off WiFi
and power cycling the headset, but tha...
My son is trying to get a game on Oculus. It has my Verizon email which
is no longer valid. We had signed up through my Facebook. Facebook will
not let me add my new email or remove an old email what can I do?
I am trying to submit my company's financial information so that we can
submit our App for sale however when I get to the bottom of the screen
it asks for an IBAN.I submit my IBAN knowing that it is a valid IBAN for
my country (UK) however the valida...
Hi. Evevytime I access the vrfit app it says that I am not a member but
it has been taking the membership money from my bank account. Anyone
know how to help me out? What do I need to do? I've tried resetting, and
deleting the app also but it's not w...
How I understand i need to download app Oculus on a mobile.I can't found
it in google playmarket.I will try to download this app directly.Try to
install on my phone and get : Parse Error. There was an error parsing
the package.Nothing more.My android...
Hello, I was directed to come to the forum pages from the support team
after over a month of troubleshooting my Rift S device. Ever since an
update back in February/March my Rift S will no longer connect due to a
failed "sensor check". However, while...
Hello my name is Suki and i can not add any way to pay on my Quest 2 ive
tried the App The desktop App, the website, and but its not letting me
im trying to add my visa card on it but its not letting me anywhere
So I wanted to see if I could buy the game "Drunkn Bar Fight" on the
Quest platform. But when I do so, It comes up with an error message
along the lines of "Something went wrong during authentication. Please
try again later." and I did it on everythi...
The Quest 2 as i understand, needs to communicate with a Facebook (or
other server) to work. Is this the same for the Rift S? Also, can ASW
also be used on the Rift S? This is in PCVR applications. Im asking,
since im not too happy buying a headset w...
Playing a stereo360 vídeo from the local storage doesn't show the video,
instead you see the home enviroment. You can see the video is playing in
the background around the edges of the UI, but with the Home enviroment
overlapped on top. If you sleep ...
I updated to the pre-release Windows 11 and now the Occulus software is
broken. It tries to start then you can see in the top of the window
Occulus isn't compatible with this systems hardware then closes and
opens over and over. Reinstalling did not ...
Hey guys,I've bought the Oculus around 3 weeks ago and from day one I
haven't been able to download/install anything from the oculus app.
Pressing "Download" moves the application/game icon to the front of the
row but nothing actually is downloaded. ...
Hi there,I am a newbie with the Quest2, which I am slowly getting to
grips with.However in my settings on the App i keep getting a message in
blue telling me my 'Computer doesn't meet the updated minimum
specifications, which can lead to a poor exper...
I have a Rift S on a Windows 10 PC. I have had this set up for sometime
and have not had any problems so guess I have been pretty lucky. But
tonight when I turned everything on I found that Beat Saber is no longer
listed in my library. I went the the...
I'm having an issue pairing my Oculus Quest 2 with my laptop either
wired or with Air Link.I connected my Oculus Quest 2 to my laptop with a
USB C cable and I do see it as an external device in File Manager (MTP
USB Device).I also agreed to have my l...
Hi, since few weeks, I can't use my rift s in most games anymore. Even
occulus home is terribly slow and laggy. But I do unreal engine dev.
When I run a VR project though unreal engine, even a very heavy one, it
runs super smooth like normal. The sam...
Since about two weeks i have been trying to buy new games to try some
new things but everytime i click on the button in the store it redirects
me to the online shop, then i enter my PIN and this appears"An error
occured during authentification. Pleas...
I wanted to buy vr char plus I have 14$ in my store credit and when I
try to make it my default payment method it says “an error occurred
while processing your request, please try again” anyone can help?