Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
So, I have recently discovered a huge potential problem. I started to
notice that my Quest 2 won't charge - even though it would show that
it's charging both by LED and the battery icon. After using the Link, I
always sit the Quest 2 down and power i...
Привет!Существует проблема с сопряжением Oculus Quest с телефоном. После
сброса к заводским настройкам при подключении к приложению MetaQuest
автоматически вводится 5-значный код шлема, отображается, что шлем
привязан к моей учетной записи. Когда я п...
hi, i am having trouble getting a answer to this question. i live in
dubai, uae. the meta quest pro is not sold here.i have an address in the
uk i can deliver the item to. i can set up the meta quest pro in the uk,
then bring it here to dubai. if i d...
So I want to stream my quest 2 on my twitch from my iPad on the oculus
app casting but when everything is setup and start recording it mutes
the audio but I get video. I then tested just normal screen record and
as soon as you go into the oculus app ...
Hi all, is it possible to remove the visibility of my fb account, but
still use it for log in without doing factory reset of Oculus? I’ve
realized that my real name and surname (necessary for owning a fb
account) are now visible under my Oculus handl...
My little sister took my controller and threw it outside and broke off
the half side of the ring in the right controller. the controller still
works but it has no tracking. i need to know if i can get a replacement?
Hey Oculus, and Oculus Community, I have a big issue with my left
controller. Whenever I use my thumb stick to go up, it will stutter and
Gitter every time it goes up. Sometimes it will even try to scroll down
by its-self. I am wondering if I can get...
Hello, I have a system with the new Intel Arc A750 graphics card, and I
previously had an RX 570--my Oculus Rift S was working completely fine
beforehand. Ever since I upgraded, I've not been able to use my Oculus
Rift S. This seems evident whenever ...
Hallo, ich bin ein deutscher Junge, der sich selbst eine Quest 1 bei
ebay gekauft hat, und ich möchte fragen, ob ich einen Ersatz für meinen
rechten Controller bekommen kann. Ich habe die Quest 1 zu meinem
Geburtstag gekauft und wollte etwas Spaß hab...
i tried using a vanilla mastercard “the perfect gift” and it was
declining when i was trying to buy blade and sorcery, i had 50$ on that
card and blade and sorcery is 25$, it was not about the amount of money,
i entered the credentials correctly and ...
Hey all, I'm having issues pairing my original Oculus Quest to the
Mobile app. When doing the first-time setup, it tries to pair and then
just says "unable to connect to your headset." Not sure why, already
tried troubleshooting it and no dice. So wh...
Both of the analog sticks on my Quest 2 controllers are drifting, and it
has gotten worse over the past few months, to the point where I can't
even change my view or move properly. How do I get a replacement?
Hello there, I wanted to ask if someone experiences (or does not
experience it anymore) the same issue as I do. Whenever I hop in a party
with 1-3 friends, in the beginning, it always seems to be working just
fine, however once every 2-5 minutes my p...
I recently set up parental supervision for quest the thing is that I
accidently blocked link and removed parental supervision now when I want
to download a game it says it's blocked by parent and I can't unblock it
as a parrent
I was playing on my Quest 2 like normal, but the headset started making
weird buzzing sound.After a while, the buzzing stopped, but I got a
warning that the cooling fan is malfunctioning and it told me to go to
support.oculus.com. I tried going to th...
alright so i seriously dont understand why oculus (now meta) got rid of
the go live to facebook option on quest. it was really handy to have and
easy to active. i could trust that my fotage was being saved and now
when i just film from the headset it...
My son is playing the old beta version and now he has an error saying he
can’t play with other people and needs to update…we’ve tried
uninstalling and reinstalling heaps of times but it still keeps coming
up and can’t play!
i have a quest 2 and use it on link but it wont work at all because when
i click the button here it just does nothing in the quest when i click
enable link it loads for a few seconds and just reloads the home area
(nothing happens)please help my ques...
Hopefully this message will help someone else.My Oculus headset stopped
working on 09/23. I was told that it would be covered under warranty.
They said that once they received my headset I would receive a
replacement within 3-5 days. I waited for one...
At this point I am 5 business days past the day I was told my producted
was processed and ready to ship. They were not at that point even abke
to tell me when i woukd get a email with the tracking information. They
refuse to give me any time frame, a...
I sent my friend a referral link which she used when she purchased
Quests for herself and her son. So far neither of us have received the
$30 store credit. How long does it take to show? It’s been about 2
Hello, Oculus Support received my Quest headset on April 6th. Few days
after they promised me a replacement unit within 2-3 business days.
Couple weeks and support mailings later, i still haven't received
anything. I didn't even get to know the reaso...
I have had a support ticket open for a month now. I sent in my less than
6 month old quest two for a dead pixel. They sent me out a replacement
headset. while waiting oculus updated to meta so once I got my headset
it won’t pair to my account. They s...
Hi !I'm gonna just became crazy, I used my Oculus 1 full year with my
setup without any itch that could make the VR impossible to use but now
when I try to use the headset I just get on Windows the notification
"Oculus isn't working correctly". Of co...
I cant buy any game on oculus quest 2 I tried different cards, prepaid
gift card using the app on my phone, the pc and through the oculus it
self, i even tried using different area code nothing works, it keeps
showing the same message, it doesn’t acc...