Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
After factory reset the meta app says it cannot connect with headset.
This is a brand new unit and when I paired it the first time it said it
was connected with another meta app so I factory reset it and now it
I have parental controls setup on my Oculus quest 2. My son has to
repeatedly rerequest permission to play games (Pavlov's shack, Bonelabs
ect) After a day or two the permission I approved disappears. I see no
separate option for temporary or permane...
I have recently been using Workrooms and LOVE the app. The issue I am
running into is I can't get my mic to pass through to the computer. When
I go to the mac sound settings, if there is audio playing, I can see the
vu meter go up and down. It remind...
On my Meta Quest 2 when ever I try to install blade and sorcery nomad,
when the download completes it goes from Installing to Not installed and
I'm really frustrated. i tired installing from the store, rebooting. I
checked the storage and saw i had 4...
Hey there,The latest update I did requires me to setup a new horizon &
meta account with my current account. But the problem is: I haven't been
using this device for a while now, and to set up the device, we used one
of the dummy accounts which we co...
I can't find anyone to email or talk to anywhere. The "Contact Us" link
at the bottom of the support site doesn't even lead to a page with
contact information, just the main support page. So i have to post this
here... I bought a Meta Pro two nights ...
Hello guys, ive had my oculus quest 2 for around 2 years now. yesterday
my right controller stopped pairing? i decided to unpair both
controllers but now my LEFT controller is blinking 3 white flashes. My
RIGHT controller is having 3 fast flashes, 3 ...
My Facebook account that was connected to my oculus with all my games I
do not have that Facebook anymore. How would I gain access to my already
purchased games if I do not have that Facebook anymore it has been
permanently deactivated and every time...
I'm not the most tech friendly person in the world so please be patient.
I purchased the cooking simulator for my son today and it will not
download. He's devastated and I don't know how to get the game
downloaded as it isn't giving me any options. P...
Quest 2 needs update but nothing in settings. None of my apps free or
purchased are visible just a login screen. Once I log in it just says
needs system update. What the heck I would like to use what I have paid
hundreds of dollars for.
Is a way to view still cubemap images on the Quest 2? I've been having
trouble finding resources online to point me in the right direction.
I've had success viewing 3D spherical images as they display correctly
by default in the TV app, but the equat...
I launch the Metaverse app, complete the tutorial, and the screen goes
white(logo, confetti, and satellites are still there just white) after
clicking the home button on the wrist menu. I have sat in that state for
over 10min just in case it was down...
Hello there!We just purchased 8 Quest 2 units and are trying to connect
them to WiFi. We've come to the decision that we most likely need the
MAC address of each unit in order to allow them to connect. I've also
tried to connect them directly to the ...
Hello. I have a problem with my right controller and I need some help. I
broke my controller in July of 2022 and my mom fixed the tracking ring
(the broke part) and now we are back on it and when I try to unpair and
repair the controller, it pops up ...
Hey All-I've dug through lots of other posts with this same (seemingly
very common) issue. My experience is slightly different (I think), so I
thought I'd start a new post. I get the can't track error
intermittently. More often than not I'd say, but ...
Title explains my problem, ive tried restarting my quest, restarting my
laptop, factory resetting the air bridge, changing passwords on the air
bridge, I cant get it to show up under the Link tab on my quest, im not
sure if i need to share my wifi fr...
Hello-I’ve been having this issue for the past 6 days. And I feel like
my left controller is COMPLETELY broken. Ive been trying to get my left
controller to work for a while now, but this is stressing me out still.
My left controller hasn’t been turn...
Hello,I need invoices for my purchases (payment by my company) and Meta
CAN'T do it. It is just possible for usd to generate a news mail with
prices and content BUT with a new number and the actual day date. It is
really out of law and crazy. Have yo...
I bought the Quest 2 a while ago and and a friend gifted me their old
Oculus Rift. I've set up Meta and have synced the accounts but I cant
access my Quest 2 games (Beat Saber, Walking Dead and etc) on my Rift
and vise versa. I've logged out, reinsta...
I had problems connecting to the internet and my game library was empty
and I saw the only solution was a factory reset after I did it I noticed
all of my paid games were gone and when I checked the store it made me
rebuy them please help
Hi, I feel like the meta company should be more honest in the
advertisement for meta quest 2! I am a first-time user of VR headsets.
Before purchasing my oculus quest 2, I watched lots of videos and
articles online about Oculus quest 2! I was so impr...
Got an update prompt from the Oculus software today, after doing the
update my Quest will no longer connect to my PC, My quest recognises my
PC and vice versa, but whenever I click to link them (over cable) it
just hangs on the 3 dot loading screen i...
Hi everyone, just encountered this issue today with my Quest 2 after 3
weeks or so of not using it. It boots up normally with the oculus symbol
and I just ran virtual desktop as usual, then it went to sleep as I was
using it. Waking it back on shows ...
Whenever I try and turn on my oculus quest 2 it goes gray and nothing
shows up and if you restart it it goes on for like 2 minutes then shuts
off again. I’ve tried factory resetting it, cleaning the oculus,
cleaning sensors and rebooting it and nothi...
Hello, I know many people have had this problem before, but it seems
like mine is stuck even more badly than in any tutorial I have found.I
left my Oculus Quest 2 in the shelve for a couple months. Recently I put
it on the charger and it started to f...