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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
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  • 67 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Restoring apps and games after factory reset

My headset would not pair with the Oculus app on my phone or tablet, so I was forced to do a factory reset. .The help page states this: "Performing a factory reset won't remove content you've purchased or downloaded from your account."After the reset...

No games will load properly

I've currently bought octlus 2 , I've installed a few games none of them will work, past the start menu. I've tried rec room , beat saber, and a few more, I've done all the requested updates the controller's work fine. Have done a factory reset still...

joystick problems

hi i have bin having trouble with my joysticks i have looked all over social media and i cant seem to find a problem similar to mine i think its joy stick drift but i am not sure i have cleaned the joysticks so there is nothing in them thats causing ...

Casting password

Hi. I tried logging out of my Oculus Quest 2 in order to log in with a new account. It made me set up a casting dot password which I can not remember and need to reset. It won’t let me do it on the app. How do I factory reset my oculus when it won’t ...

Orange exclamation box when trying to pin

Hi, I've been googling and most of the results were from over a year ago, can't find many apparent ways to fix it other than things like unplugging monitors - which isn't working. Today I connected my Quest 2 via Oculus link and pinned one chrome win...

can't update headset

haven't used my oculus quest 2 headset for a while. charged it up, turned on power and got a message to go to settings up update headset. then it makes me log in -- i've successfully logged in multiple times, but it takes me to an empty lobby with no...

Unable to get software update.

I was trying to get into my headset today, and it told me to merge my account with meta, and that I needed a software update. I go to my settings, then systems, then software updates, but it says that there are no updates available. I have restarted ...

Left audio speaker suddenly stopped working on Quest 2.

Hello, I've got a problem I've been dealing with since today. I've been playing on the Quest 1 for 7-8 months before I got stick drift and a laggy headset. Since my Quest 1 is deteriorating, my grandpa decided to gift me his used Quest 2, since he do...

Left vr controller broken

Hi I got my vr almost a year ago and the left controller isn’t working anymore the outside on the rim it broken and the controller won’t turn on anymore I changed the batteries a lot but it just isn’t turn

Oculus Software (Oculus App) Failing to Install

I've been looking into the new air link feature for the Quest 2 and when I download the Oculus Software it successfully gets through the download phase, but when it gets into the install phase, it tells me in big letters to restart my pc, as I've don...

Quest 2 updates and Limited Connection Issue

I just bought a Quest 2 and I can’t even use it. It says I have limited connection and then I can’t use the app because it says it needs an update im getting frustrated and am thinking of just taking this back since it doesn’t work.

Resolved! Rift CV1 working fine until a few days ago

I was shooting some bots in Onward and the right screen went black. I've tried rebooting and replugging in all the cables, uninstalling and reinstalling, to no avail. Sometimes I will get a hardware error under devices in the Oculus app, saying the h...

Racket NX

My monthly challenge has not updated. Has anybody else got the same problem. Tried rebooting uninstalling and reinstalling. No luck. Any suggestions please

YMPBils by Honored Guest
  • 325 Views
  • 3 replies
  • 0 kudos

Impossible de me connecter

BonjourSuite à la mise a jour je doit connecter mon oculus quest 2 non sur un compte oculus mais sur un compte MétaJ'ai donc fait les démarches pour transférer mon compte oculus en Meta, problème c'est que j'ai un compte Facebook sur la même adresse ...

Anonymous by Not applicable
  • 214 Views
  • 1 replies
  • 0 kudos

Stream directly to Facebook or Instagram

Hey! I used to have the option to share my screen (stream) into my Facebook personal account. I can no longer see this option.How can I unlock it?Is there a trick or is this option no longer available?

larviz by Honored Guest
  • 1029 Views
  • 1 replies
  • 0 kudos

Unable to cast to ChromeCast, tried everything.

I can't cast to my TV anymore, on the screen of the Meta Quest it shows "casting/ live streaming error. There was an error and your streaming has stopped" I haven't casted to the TV in a long time so I'm not sure when it stopped working. I've factory...

Replacement

My headset charging port was broken. So I sent mine in to get replaced. I was told to send everything that came with my oculus. So I sent the controllers, the headset itself and the charger. All I received back was the headset and the charger cord it...

Changing team colors on PvP template

Hi, I'm a creator and looking at all of the videos that are available, I am unable to find any help or direction on changing the team colors in the PVP script. Currently it's set to orange or blue when entering into the ready zones. Some guidance or ...

3-Slide presentation of my game

Hello!While reading this article at the very end, I came across a paragraph that says about a 3-slide presentation of the game for the oculus.I can't find intake form in the support section.Please tell me, have you experienced something similar? Do I...

a.grinuk by Honored Guest
  • 185 Views
  • 1 replies
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