Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
I have tried everything I can to put my home address in order to repair
an Oculus quest 2 controller (Metaquest2) but it always says "please
specify a valid shipping address. problems may occur when processing the
order if it is created with an inval...
for some reason, even when I'm already logged in, oculus/meta account
already created, my headset won't stop kicking me out of my games with
the same "cReAtE a NeW mEtA aCcOuNt" notifications. even though it's
already done. and I've tried re-logging ...
I started getting a "Lost Tracking" error yesterday and couldn't get
past that screen. Controllers would continually vibrate. Tried a number
of options from searching online, but nothing worked. Ended up doing a
factory reset. But now the controllers...
I decided to buy a Meta Quest 2 and the corresponding link cable a
couple of weeks ago. Last week, I went ahead and tried to install the
Oculussetup.exe from the Meta site to have the app on my computer. Hours
upon hours of retrying, the software wil...
I have a kind of visee on the right side of my right eye when I start
the airlink, I tried different graphics and refresh rate but that didn't
work. there are some configurations that literally see everything
blurred, I tried reinstalling the applica...
I have a oculus quest 2 I haven’t used it in over a month I tried
playing it today and it won’t turn on with factory reset no nothing I
charged it for a whole day and while on charge the screen keep going off
and on with the oculus symbol flashing. I...
I got the supernatural work out app and I wanted to try it out. I wanted
to cancel it before the 2 weeks was up. But i forgot to do it do to
Hurriccane Ian hitting us and now having to be relocated do to flooding
in my area. I can’t find a number to ...
Alright… major problem here… please help… I haven’t been on my VR for
quite some time. Over a year. Life gotten crazy and I haven’t taken any
self care time… welppp….. in the process of this last few years I
deleted the Facebook account associated wi...
I wan't to buy BoneLab and asked my parents, they are fine with it. I
then tried to buy it and it said I couldn't because im underage. Then my
Dad added a parental account und added me, I still can't buy it. Why?
I cannot submit a support ticket, it refers me back to
store.facebook.com, so I'm afraid I'm going to have to describe my
problem here.My name is Patrick, I've bought my Oculus Quest 2 at that
time around Halloween of 2021 and my headset refuses to c...
whenever i put on my oculus rift s tons of notifications flood in
telling me that this person joined their home and that person joined
their home and its not even people I know, its just completely random
people that I’ve never even heard of. I must’...
Just got a new Quest 2 that we bought for my son with a referral link
from his friend. When I set it up the first time, I must not have used
the correct email address and didn’t get the $30 credit. I tried to
factory reset and used the correct accoun...
hi my business id was restricted from a long time i was fail to recovery
it because of your support option is not work. please active my support
live chat option to explain my problem.this is my Page link:
Ask Kids why they stopped playing quest 2 they said it wasn't working.
When I enter 8 digit code to login to it says error. If log in with
email it says wrong email or can't use that email. It's so frustrating
that nothing is working I don't have all...
Hello.I am hoping someone has an idea of what to do. I accidentally
dropped my headset to the ground and after that it constantly got
"Tracking lost". I have tried wiping the lenses, rebooting the system
and now I've factory reset it.After factory re...
I know I'm not the first, but I to have discovered the spacer for
glasses is not sufficient to avoid scratches. After playing mini golf, I
took off the Quest 2 and noticed my glasses had a dirty smudge. Sadly,
it's not a smudge it's a scratch! Worse,...
Everything working fine last week, then booted up the PC and Oculus home
fails to launch - no error messages just will not launch.Then tried to
launch from program files - then thought i would uninstall the program
then start again. I then get an err...
is anyone else having issues with making purchases on their occulus?
Never had any previous issues. I've already reinstalled the app and
tried to add payment method, but it won't let me do that either!! Been
trying to make a purchase for the past 2 d...
Hey!!~ Asking for a friend~My friend currently logs in through Facebook
under YYY@gmail. he’s planning to delete this Facebook account
permanently. If he were to set up a meta account under this Facebook
account, will he be able to set up the meta ac...
Hello there. About 2 years ago, I bought my Oculus Rift S. It's all been
smooth ever since I got it, never had issues. Today, after not using it
for a week or so, I booted it up so my nephew could play a Spider-Man
game. But I noticed some problems a...
I was signed out of my account and it would not allow me to sign back
it. This lead to me doing a factory reset and now my games are not
there. How do I restore my games? Is someone able to contact me?
I have an Oculus Rift, all drivers are up to date on my PC for the PC
itself, as well as Oculus. When I try open Horizon Worlds, I get a
loading screen, and then suddenly a small box opens and Horizon Worlds
shuts. I cannot get in to Horizon Worlds. ...
Good Morning all,Getting the below error and here is what we did to work
around it. My two main questions are:Is this a bug in Oculus application
not creating this registry key? Can any one provide any insight as what
is going on here? After looking ...
I have entrered the world of virtual reality but it is mixed with the
reality around me, I don't know if it's a default function. How can I
cancel the vision of the real things around me and only see the virtual
reality with no juxtaposition? Thanks