Everytime I have tried to add another accounts onto my quest 2 the
device code on meta.com/device says "Invalid Device Code Request! Please
try again!" I have factory reset my headset and done all troubleshooting
Should you encounter an issue or have any questions that would require
you to contact Meta Quest Support, you can do so by heading to the
support page (https://store.facebook.com/help/support/). Here, you can
contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or
glitches. When you come across an issue with a Quest product, you may
want to report it directly to our Engineering team. You can do so
directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of
how our tiny forum elves (and moderators) can help get you from an
unknown newb to forum all-star. Posting links to external sites, certain
keywords, or posting logs outside of ...
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
I purchase my oculu last January Just now notice that I bought 256 and
my memory is 128 does anybody else have this problem I would like to
know what I can do. Everything on the Box says it's 256 my receipt says
it is 256 but it's not my memory is al...
I am try to help my son find his games on his Oculus after factory
reset. We used my facebook account initially to set up the Oculus. We
were trying to pair it to his phone with no luck so we did a reset and
now all games are gone. We are not having ...
So my quest recently died when I was playing a game, after that I
decided to charge it and my quest controllers batteries right 100%
there’s nothing wrong with him, but now after I charge it and turned it
back on I cannot get my right controller to c...
I'm not allowed to add a payment method I've even did all the things
they told me to do and well... nothing... radio static for a few
days.Recently made a successful online purchase from a US merchant?
Yes.Check to see if the financial institution pl...
It started with a black screen that flashed then stays black.rebooted
holding power down for several seconds. Can hear it booting up but no
picture.tried a factory reboot. Now the light is white and it won’t turn
on at all.my VR is fully charged as t...
I received a defective headset and the new one that arrived I can't
connect to my oculus app until I delete my old device. I went to verify
my account and I'm not getting and 2 factor authentication. My email
works just fine, the Meta app just doesn'...
I did a system reset after being stuck in the camera view. Now I’m
downloading everything again but I had to try 3 times just to turn on my
device. Then I would get stuck in a black screen if I left the boundary
or the device went into sleep mode. I’...
Windows 11.Oculus Quest 2 Oculus link to my Windows PCRunning Virtual
Desktop. While I'm using virtual desktop. everything seems works well.
but when I move my mouse cursor over a any type of text input field,
mouse cursor become invisible immediatel...
Hello, I have been getting this issue constantly where the screen
freezes in place and everything becomes unresponsive when I look around,
I see black and then a upside down version of the screen that I froze
on. This happened with my quest 2 which I...
Since updating to Meta from Oculus, my Quest 2 has been having issues.
Now I get random pink swirling patterns on the walls and floor of my
boundary in. Beat Saber. They wink in and out. This is something I've
never seen before and is distracting to ...
Hey everyone, a few weeks ago I found I setting that turns on the floor
boundary overlay when you look down. I thought it might be a cool idea
but now, it's driving me nuts and I can't find where to turn it off. I
think it might have been under "expe...
At the top of the Oculus app, it tells me that Oculus isn't compatible
with my system's hardware. When I click on the Learn More link it sends
me to the Rift and Rift S requirements page. When I try to buy a game it
tells me that the hardware that I'...
Just created a new Meta account so I could connect 3x Quest 2 headsets.
First one seemed to take forever and wouldn't connect until factory
reset on headset. Got it connected, but my library is empty and the
games previously purchased are not there. ...
Whenever I connect my Oculus Quest 2 to my PC using the Link Cable,
there are no audio output or input devices for my headset. I went to my
audio devices through my PC settings and there was no "Virtual Audio"
and stuff like that. I had just fixed th...
Hi Can you please provide me with contact details to some one form
support management., My sons Quest was send over and received by you
already in July. replacement should to be send to him 2 days after and
we are almost 2 months after. you cannot re...
Straps on my Elite Strap with Battery have cracked and broken with very
limited use and always properly stored in the Oculus travel case. Does
anyone know how to return for repairs? I love the strap and extra
battery power, but I feel the side straps...
I cant view synced videos on the oculus app, i synced them to my phone
and they show there but i cant actually watch them theres just this wifi
symbol with a “!” I have a stable internet connection so i dont know why
i cant watch them
I am logged in with my meta account, and have joined an organization,
and have activated 2FA.So when I open the Oculus App, and go to Devices
-> Developer Mode, why do I see a link to a webpage to enable developer
mode, instead of the controls I need...
I just bought Creed and I’ve tried to play the story mode around five
times now, every single time I try to play it it resets. I’ve looked at
other forums and it seems like a lot of people are having the same
problems and even when you allow permissi...
I recently purchased a quest 2 (brand new) when i was setting it up
everything was normal until the pair screen i have tried everything and
nothing has worked is anyone having this issue or if you have the
solution please tell me im desprate
So I mistakenly agreed to allow this app on my device thinking if I
didn't like it, I could just un-install it. Turns out I was really
wrong, this app is a menace and lags my beat saber sessions.. etc.. I
want to un-install it or disable it, there is...