04-06-2022 06:07 PM
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04-11-2022 01:13 PM
Hi there! We understand the app, Supernatural, will not load after you've downloaded it. If you haven't attempted any troubleshooting already, please try the following:
Please let us know if you are still unable to access Supernatural.
08-01-2022 03:08 PM
Hello I just got this 2 days ago and I have yet to be able to do it because it doesn’t allow me to press anything. It allows me to highlight the 2 options but when I press “A” nothing happens.
08-02-2022 09:56 AM
Hello @SHD0917! Welcome to the Oculus family! We're sorry to hear you're having this issue. Your time is very important so let's try to get this resolved today!
Let's start by making sure your device is up to date.
To manually check for software updates:
From here, you can check your current software version. If a new version is available, a button to download the update will appear.
08-04-2022 10:34 AM
Hey @SHD0917! We're reaching out to see if the update worked. Please let us know!