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removed FB login to email

AveryH2000
Honored Guest

Hi, we changed our FB account(husbands/dads) login to log in with email(sons), and then once in, changed the email to my son's. Now he can't access any of his games? Why is this so difficult? How can we fix this? We don't want any association with our FB accounts, just for him to log in with email, but we want to keep all the games we've paid for.

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Uh-oh! Missing games? This is not the experience we want you to have! We want to make sure your son is able to get back to playing his extraordinary games. 

 

No worries, we're here to help! We invite you to get connected with us through our PM. Please do provide the following in your message, so we can look further into this:

 

  • Alias of account
  • Email associated with account
  • The email you had the account associated to before

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