10-03-2022 08:40 PM
I'm not allowed to add a payment method I've even did all the things they told me to do and well... nothing... radio static for a few days.
Its crazy the amount of people that have this problem meta needs to fix this right away, I'm trying to buy into the radius and bonelab but I cant cause something is wrong with the payment methods... pleeeeeease help us meta and get this fixed soon.
10-03-2022 09:41 PM
You arent the only one true im having the same problems and i thought i was the only one having then
10-04-2022 07:18 AM
I also have this problem too. Meta really needs to fix this, especially due to the huge amount of hype that Bonelab has.
10-04-2022 10:34 AM
How is there no fix for this yet when it's clearly on their end and not our credit cards or bank account? Need help
10-04-2022 11:35 AM
This is amazing, we're actively trying to buy things on their system and somehow it doesn't want our money! How did they make it impossible to add and spend money? Why can't they just make money cards for oculus. Seriously, Xbox does it PlayStation does it Nintendo does it Steam does it, this problem would be solved if they just keep up with the times. Just want to play bone lab dammit.
10-04-2022 01:09 PM
Oculus Support, you should have a readily available and easy to find solution for this. Every fix I see for this from you is explaining how to add a payment method. No one has trouble trying to add one! They are having trouble getting it accepted! Come on!
10-04-2022 02:17 PM
Same problem here with a brand new Quest 2 that I bought yesterday.. I contacted support via chat and after being told to do allll the things that they already know wont do anything, they told me this is a known/widespread issue that they are trying to fix.
10-04-2022 04:16 PM
What’s stupid is that I’ve seen people having this issue and finally get it fixed by Meta and Meta is not fixing the issue for everyone.
10-04-2022 10:28 PM
OK, I can tell you what just worked for me, finally. I went onto the headset and tried to purchase a game and it asked me to enter a payment method. While I was doing that and putting in the expiration date for my card, it was telling me that I needed to put in a correct date. I was entering 04/26 like my card says on it. But when I put in 04/2026, it excepted it. Now I can’t say for sure if it was because I was on the headset or if it was because I put in the full year on the expiration date. But it worked for me.
10-04-2022 11:03 PM
Bruh, I literally have been doing that all this time. I put the full year and it doesn't work.