06-28-2022 08:22 PM
On oculus my internet works just fine. I can talk to my friends on party and do everything outside of games. But when I load a game, it won’t connect to the internet all of a sudden. The quest will still work with internet but the game won’t detect it. I’ve tried almost everything, even a factory reset once. Didn’t fix my problem
06-29-2022 11:39 AM
Hey, YoshiBoi55! Thank you for reaching out on the forum. This definitely shouldn't be the case, and we completely understand your concern! Not having access to play games can be discouraging considering that's what it was purchased for!
We have some questions to ask you:
These questions will really help us determine what could be causing the issue and what steps we can take next. We hope to hear from you soon!
08-22-2022 05:13 PM
Sorry for responding so late, but this issue started maybe 3 months ago now and is still affecting me. It does affect all games that have online multiplayer. I usually play games like Beat Saber, VR Char, Gorilla Tag, Echo VR, and Rec Room. I’m almost sure this will still be a problem on other online multiplayer games.
08-22-2022 08:56 PM
Hey there! Thank you for following up with us, let's work together and get you back into the VR world asap. We have a few troubleshooting steps for you to try:
Please let us know if this was helpful or not, and we can continue to resolve this network issue!
08-24-2022 07:05 PM
Hi! Just following up with you, was your issue resolved?
09-16-2022 09:30 PM
Yeah, it just seems to be something with my wi-fi. Thanks for the help!
09-17-2022 09:43 AM
Our pleasure! We hope you have a great day, and reach out to us anytime you need help. Best wishes!