We have had some damage to our Oculus 2 by our dog, which I understand is our issue, however the fact that there is nowhere to send this is in for a repair is pretty disgraceful. The amount of money that you spend on these machines is outrageous so there should be somewhere that repairs them. I have contacted support and they told me "have to buy a new one". I wasn't asking for warranty to cover any costs to repair it but being told to buy a new one is pretty disappointing.
I usually don't engage in this kind of stuff however I was told to put it on the forum to maybe make some change. I admitted it was our fault and never asked for them to replace it under warranty. I wanted to pay to get it repaired and there is no service centre. I was told if I speak on the forum, it can go toward making changes.