cancel
Showing results for 
Search instead for 
Did you mean: 

Blue dots (most visible in black screen)

Dedshott
Level 2

I have had the Oculus Quest 2 since Christmas. Recently two blue dots have appeared - in both eyes - most noticeable when on a black screen - very visible on start up.  Is this a dead pixel situation? Is there anything I can do about it? 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hi there! We'd love to investigate this further with you to see what can be done to improve this. Feel free to PM us or file a support ticket here: https://metaque.st/Support

Please be sure to include clear pictures of these blue dots when you do contact us. To help get clear pictures, remember to place a finger over the proximity sensor between the headset lenses and move your phone as close as possible to the lenses. Thanks!