10-25-2021 01:18 PM - edited 10-26-2021 05:53 AM
I have had a support ticket open with Oculus for a warranty replacement of my right controller, since Oct. 3rd
I sent it to them, Oct 9th, they received it Oct 11th and then they were suppose to send me a new one and they haven't.
I have tried and tried to get chat and email support to send me the new one and they are no longer responding to me. The last I heard was we are looking into this.
Does anyone have any suggestions for me? I have no idea where to turn now.