cancel
Showing results for 
Search instead for 
Did you mean: 

My oculus quest 2 doesn't pair with oculus app

ph03n1x84
Level 2
Hi,

Is anyone having this problem as well? I'm trying to pair my oculus headset with the app and there is no way. I can see the 5 digit number and put into the mobile app and nothing. Have tried several times and it doesn't work.
10 REPLIES 10

PITTCANNA
Level 12
uninstall and re install the app to force the app to update.

When the phone app has pair a quest 2 you know its up to date.

you can not pair it as a quest you need to pair it as a quest 2.

ph03n1x84
Level 2
Fixed! Thank you Matthew!

choral_qrwa
Level 3
Any other ideas how to fix it? Nothing works for me. Hard reset, app reinstalation, other wi-fi, blutooth reset - nothing works, im typing in the pair code in, but it doenst pair.

evilmomo
Level 3


Any other ideas how to fix it? Nothing works for me. Hard reset, app reinstalation, other wi-fi, blutooth reset - nothing works, im typing in the pair code in, but it doenst pair.


Same problem. Any success / fix? 

andr3ag
Level 2
Same problem. Any success / fix? 

stigzler
Level 2
Me also. Having a really bad time with this headset. Seems really shonky to me.

stigzler
Level 2
I also like the way no-one at Oculus answers. Great customer support.

seameshine
Level 2
Can't get my right controller to pair with  my headset?

Kilo60
Level 4
Every FB account I have created for them gets immediately disabled.


This is so frustrating and it's been several weeks since my support request and I've been bounced around to three separate support persons now with the issue completely unresolved.

AT this point this is CONSUMER FRAUD!

There should be a huge warning on the retail box that says if you create a new Facebook account as required you could be disabled and not able to use the hardware!!!