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Rift PC advisor says my USB ports aren't good enough?

Blyss4226
Level 8

Note to people with this issue: If you have multiple controllers TRY DISABLING THE ONE THAT FAILS in Device Manager and testing again.
See here: viewtopic.php?f=34&t=28560&start=20#p314918

I ran the rift PC advisor. As I expected it flagged my CPU and GPU. My CPU is a 3770k @ 4.4Ghz though, which destroys the one they recommend as minimum even though it's a generation behind. So that's fine. My GPU is a GTX 670 4GB which when overclocked is about 15% slower than the recommended minimum 970. Yeah it OCs like a beast. But I know it's less than optimal, hope to upgrade before March when my Rift ships.

The main problem is it flagged my USB ports.


Clicking links to a page that says this:

Why am I getting this warning?
If you received this warning message, our compatibility tool detected that some of the hardware that powers your computer's USB ports have known incompatibilities with Rift.

What does this mean?
Rift may not work with your computer's USB 3.0 ports.


How can my ports be incompatible? My mobo is an Asus p8z77-i/wd mini itx. It has plenty of ports so the number is not the problem(I have 8 total USB 3.0 ports, and five 2.0 ports). I REALLY don't wanna have to replace my mobo too. Already gotta replace my GPU.

So yeah, any ideas? Don't be afraid to get technical, I have a degree in computer science and I spend most of my free time doing tech support on PCSX2 forums(it's a PS2 emulator if you didn't know).
Gaming: Intel i7 3770k @ 4.2Ghz | R9 290 | 16GB RAM | 240GB SSD | 1 TB HDD Server: AMD FX 6300 @ 4.4Ghz | GT 610 | 8GB RAM | 240GB SSD | 320GB HDD
82 REPLIES 82

deejayO
Level 3
Same message here.
Asus RAMPAGE IV BLACK EDITION Board.

DalamarUK
Level 2
I had the same message on my ASUS Sabretooth Z77.

As it mentions the power, I believe it could be talking about the XHCI controller that attaches to the front USB3 ports (not the ones that you directly connect to plate on the motherboard - the ones you attach the additional front case USB ports too)

But I would also like clarification.

Blyss4226
Level 8
Interesting, all of us have Asus. Do you guys have the same Asmedia controller perhaps?
Gaming: Intel i7 3770k @ 4.2Ghz | R9 290 | 16GB RAM | 240GB SSD | 1 TB HDD Server: AMD FX 6300 @ 4.4Ghz | GT 610 | 8GB RAM | 240GB SSD | 320GB HDD

sparkie14
Level 5
Same here for as rock.

deejayO
Level 3
ASMedia ASM104x for USB 3.0

I thought maybe the drivers are outdated.
Date was 2013-08-16 and version 1.16.12.0.

Downloaded the latest drivers from ASUS. Nothing changed.

Blyss4226
Level 8
Well at least others have this issue, so hopefully we will get a good answer eventually.

I mean part of me thinks it's not exactly correct or applicable. But the other part doesn't want to wait and get a Rift and plug it in only for it not to work XD
Gaming: Intel i7 3770k @ 4.2Ghz | R9 290 | 16GB RAM | 240GB SSD | 1 TB HDD Server: AMD FX 6300 @ 4.4Ghz | GT 610 | 8GB RAM | 240GB SSD | 320GB HDD

kezajones39
Level 2
My GA-990FX-UD3 gives the same thing, also my FX-9590 apparently doesn't meet the spec (yeah yeah AMD, i know, i know)

Midnight
Level 2
Likewise, Asus P8Z68-VGEN3 motherboard, running an I5 2500k (oc'd to 4.5ghz), it says my CPU is not good enough....and the USB ports "AsMedia USB 3.0 Extensible Host Controller" are a problem.

DK2 runs fine (admittedly I've never gotten round to running it in Windows 10 yet but even so.....)

Blyss4226
Level 8
"kezajones39" wrote:
My GA-990FX-UD3 gives the same thing, also my FX-9590 apparently doesn't meet the spec (yeah yeah AMD, i know, i know)


FX 9590 should be good enough in most cases. Especially for DX12 stuff. I had an FX 6300 before my friend gave me this rig. It was "too weak" for lots of things, yet it ran them just fine and did not hold my GPU back.

Mainly AMD chips are only weak in single threaded performance. Multithread is fine. And DX12 will help with single threaded load being spread to multi.

@Midnight - Any CPU pre haswell (eg Intel 4xxx) will likely return not good enough because of being from earlier generation. But 2500k at that speed will be fine, I'm sure of it.
Gaming: Intel i7 3770k @ 4.2Ghz | R9 290 | 16GB RAM | 240GB SSD | 1 TB HDD Server: AMD FX 6300 @ 4.4Ghz | GT 610 | 8GB RAM | 240GB SSD | 320GB HDD