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Can't open Oculus Home on windows 10

rubixcube6
Level 3

When I try to open Oculus Home it gives me this "Can't reach oculus runtime service - Your Oculus software may be updating."



Anyone else get this issue and know how to fix it?
http://imgur.com/RCtUNCc




6 REPLIES 6

FX2K
Level 7
Not having that issue here, could it be firewall related?
Maybe try a reinstall?
CV1: Ordered 6th Jan 2016 - Est Delivery Some time in May... DK2: Ordered: 8th of Aug 2014 - Delivered: 14 Oct 2014

McShanus
Level 3
If you go to C:\Program Files (x86)\Oculus\Support\oculus-runtime and run OVRServer_x64.exe, Oculus Home should automatically launch if the headset is on (or run Oculus Home yourself if it doesn't)
DK1--Order Date: August 09 -- Order#: 0659XX -------- Location: Australia --- Status: Received--- DK2--Order Date: July 30 ----- Order#: DK-028XXXX --- Location: Australia --- Status: Received---

Duncan
Level 4
I am getting this error all the time, but not 100% depending on the day. You trick of running OVRServer_x64 directly works a treat. Thanks.

Anonymous
Not applicable
I have this problem on any non-administrator account, even though OVRServer_x64 is running (or, at least, is in the process list). On my administrator account everything is fine. Annoying.

[edit]
Huh. Well, at least sometimes OVRServer_x64 doesn't run on non-admin accounts. So why sometimes, and sometimes not? 😞

nitzanwilnai
Level 2
Having the same problem. Only happens sometimes. Any fix?

Dreaku
Level 2

McShanus said:

If you go to C:\Program Files (x86)\Oculus\Support\oculus-runtime and run OVRServer_x64.exe, Oculus Home should automatically launch if the headset is on (or run Oculus Home yourself if it doesn't)


This worked for me, thanks