09-19-2014 09:21 PM
09-20-2014 03:21 AM
09-20-2014 03:44 AM
09-20-2014 05:12 AM
09-21-2014 12:54 PM
09-21-2014 12:59 PM
09-21-2014 01:07 PM
"shim2" wrote:
I emailed them Friday at 8:48am local time and got a response back at 1:09pm same day. It wasn't about my order, it was about the website not working. It seems they are ignoring emails about pending orders. It's always a good thing to ignore paying customers Oculus, really showing the community how professionals handle things.
09-21-2014 01:25 PM
"ThreeEyes" wrote:
They are ignoring e-mails about pending orders because 60,000 e-mails from impatient kids whining about "where is my dk2?" would be a pain in anyone's butt.
"ThreeEyes" wrote:
And you are showing Oculus exactly why other companies don't deal with customers like this. Most companies build up stock for months and then put something on sale so nobody gets theirs early.
09-21-2014 03:13 PM
09-21-2014 05:17 PM
"shim2" wrote:
BTW, it's never good to ignore a emails from people that paid $350+ for something, dev kit or not. Most people work hard for their money and they have every right to be upset, to email and to complain. $350 should buy a little more professionalism than what's being given in that regards. I can't see how anyone would argue against that, unless you're one of those fanboys who will defend a companies actions to the end of time.