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"App unavailable at desk"

joshofhb
Level 2

I just set up my desk, and now when I try to open Firefox, it gives me this error:

 

App unavailable at desk

 

This app can't be used at your desk. To open this app, move to a different play area. 

 

... how weird is that? 

3 REPLIES 3

Same.  And the weird thing is, yesterday it worked fine.

PandarssonJi
Level 3

Same here, cept with Air Link, or the Link cable

Hello PandarssonJi, we noticed you're experiencing trouble connecting airlink/link cable. We want to help  you get back in the game. First, let's try rebooting your device if you haven't done so already.

 

To reboot your device, please follow the steps below:

  1. Log out of the Oculus Companion App.
  2. Log back in.
  3. With your headset on and powered on, press and hold the power button on the right side of your headset until you see the Power off screen.
  4. Select Restart. Your headset will turn off and then turn back on.

Let us know if you need anything else.