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App sharing issue

Level 3

I wanted to add app sharing to my replacement. I factory reset my old headset before sending it back. When I go into settings to do it, it states I am already app sharing in a device. Is there a way to fix it? 


Community Manager
Community Manager

Hi there! We would love to help you with your app sharing issue! We understand how this can be bothersome. At this time we would like for you to reach out to us via private message so that we can look into this for you!


Please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.