10-14-2022 08:03 AM
Hi. I installed Climb on my Oculus II. Went through the tutorial then landed on the main menu home screen. I can hover over all of the clickable areas/menus, but when I click nothing happens. Can't do anything anywhere now. Just menus and icons to click, but nothing goes anywhere. Any ideas?
Thanks!
Frustrated new user
10-16-2022 01:42 PM
Hey there! We know how discouraging it can be to not be able to use your apps properly, so we'd love to help!
In order to gain some insight, could you answer the following:
We're looking forward to your update! 🙂
10-17-2022 11:45 AM
Hey again! Just reaching out to see if you were still needing some help with your app issues. If so, please don't hesitate to reach back out anytime!
09-16-2023 03:54 PM
Hello! I'm having this problem now.
I didn't play for a long time but today when I tried to I couldn't select anything on the main menu.
Althogh the virtual controller was recognizing the buttons I pressed.
Tested in other games and it was normal.
09-18-2023 01:16 PM
Hi @Kaihou.Terapias! You may want to try uninstalling and reinstalling the game, then launch again and see if you're still having issues with the menu. Since this is isolated to The Climb, you can also reach out to their team for extra insight (the official site can be found here!). Maybe it's a bug within the app itself?
09-19-2023 11:58 AM
Already tryed that. Also tryed to get help for them but no response until now. Anyways thanks for your attention.
09-19-2023 12:23 PM
I'm glad you were able to reach out to their team! Definitely share an update when you hear back, I'd love to see this get sorted out for you.
09-27-2023 07:49 AM
They also don't know what to do to solve this problem. According to them this issue is unprecedented.