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Restricted Games

swiftlyau
Level 3

I've gone to buy Superhot and many different games but aren't allowed to be purchased. Keep in mind Superhot is rated M (Australian ratings) which is the equivalent of PG-13 in the US and I can't buy it at the age of 14 which both my parents and I find dumb. I have linked a parent account to my account and there is no way of asking the parent to remove the restrictions even though articles like this one say there is. I've heard a solution to it is having an adult account on the same headset but I don't really want that as it is my own. My parents also don't want notifications every time I want to purchase something as I have personal money where I can make my own financial decisions.

 

These restrictions should be optional and should have never been forced on every single account. Is there anyone who can help further with this?

 

UPDATE: In the parent dashboard you are able to search apps but not allow them due to their rating? In the article it says, "Different teens have different maturity levels, and parents know their teens best.", so why are parents not able to allow access to games no matter their ratings?

1 ACCEPTED SOLUTION

Accepted Solutions

FunkyTanuki
Meta Quest Support
Meta Quest Support

Hey swiftlyau,

 

There is no way to get around it on its own. If you are not of age needed for the game then you cannot purchase it. This change started in May and is outlined in the article you read. To override this you must have a linked Parent account. The instructions on how to fully link and allow permissions on purchases are in the article as well. I understand not wanting to add a Parent account to yours but if you want to purchase games outside of your age restrictions then this is how to do it. If you see that the Parent account still can't give access to the game purchase, open a support ticket HERE and let them know what's going on. They should be able to look into it further.

"Swap meat for chrome, live a BD fantasy, whatever, but at the end of it all, it's the code you live by that defines who you are. " - Johnny Silverhand

View solution in original post

1 REPLY 1

FunkyTanuki
Meta Quest Support
Meta Quest Support

Hey swiftlyau,

 

There is no way to get around it on its own. If you are not of age needed for the game then you cannot purchase it. This change started in May and is outlined in the article you read. To override this you must have a linked Parent account. The instructions on how to fully link and allow permissions on purchases are in the article as well. I understand not wanting to add a Parent account to yours but if you want to purchase games outside of your age restrictions then this is how to do it. If you see that the Parent account still can't give access to the game purchase, open a support ticket HERE and let them know what's going on. They should be able to look into it further.

"Swap meat for chrome, live a BD fantasy, whatever, but at the end of it all, it's the code you live by that defines who you are. " - Johnny Silverhand