12-09-2021 06:24 PM
Just purchased Lone Echo. It begins downloading and fails at 2Gb every time. Steps i've taken:
-Restarted Oculus/computer
-Windows defender is disabled
-Oculus is run as Administrator
-Oculus directory is in D:\
- Over 500Gb free space (space isnt an issue)
- network connection is ~1gb down
Can anyone point me in the right direction? This problem seems to have been going on since 2017, and zero definitive answer to this problem online. I am at a loss.
12-09-2021 06:46 PM
same problem every time.
12-09-2021 10:25 PM
I found the solution. You have to change IP or use a VPN to change IP.
There seems to be some IPs flagged so they put a transfer cap on them,
Hope this helps
12-10-2021 11:52 PM
I'm having the same problem. I purchased Lone Echo this evening and I can only download to 43% and then I get the error "Sorry, we couldn't install Lone Echo. Please contact Oculus support".
I've tried it on two different PCs, as well as through a VPN with several different IP addresses and different regions, which in my case made no difference. I also tried a full clean install of the Oculus app, and it still fails at exactly 43% with the exact same error.
I can download and install other games larger than Lone Echo without issue, so it seems to be just a lone Echo Problem.
12-11-2021 07:45 PM
You are right. The vpn helped but had then I had the same problem donwloading next to 50%
12-11-2021 08:05 PM
This is what happened to me with Elite dangerous, many failures at 700mb, then I tried a vpn and kept getting failures at 9gb (roughly 50%) as well.
12-13-2021 08:16 PM
Hiya.
Same issue. I just purchased it as I want to play this one before the sequel. I'm connected via Occulus cable. It starts, goes for a few seconds and then says it cannot install.
😞
12-14-2021 11:15 AM
I am having the same issue and also with the climb. Other titles download fine but lone echo gets to 1.6 gb then the download drops.
I spent 2 hours with chat trying to help and when they started asking me to shut my graphics card down I said I was gonna just get a refund.
Anyone know how to fix this?
12-16-2021 07:46 AM - edited 12-16-2021 07:49 AM
Having the exact same problem installing LONE ECHO 1... downloads to about 1.75GB and then stops with a message saying it could not install. Noticed I also have the same problem with GOOGLE EARTH VR.
12-16-2021 07:54 AM
Don't reinstall the PC app - I got told it was fixed on twitter and to reinstall.
I just did and not only did it not help, it now won't dowload Robo Recall or Startrek Bridge Crew on top of lone echo and the climb.
So I've now lost access to 2 more titles.
Good job lol