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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
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  • 72 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

usb 3.0 repeated disconnect issue

this issue started after 1 session of stable connection using usb 3.0 with the same cable, and same port. However, after taking a break and coming back later, my pc refuses to stay connected to the quest when using 3.0 ports. My usb cable (which has ...

Oculus Quest 2 Airlink Problems

Unfortunately, when I connect the device to the computer, I cannot get the sound from the computer. Also, once my connection to the computer is lost, I have to restart the computer to reconnect.

"File Transfer Solution (Won't Connect to PC)"

I've recently been struggling to try to figure out why my PC wasn't detecting my Oculus Quest 2. After multiple attempts of trying new methods nothing worked. I even went out and bought another cable. However, I found out due to playing around in the...

Kingelie by Honored Guest
  • 444 Views
  • 0 replies
  • 1 kudos
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