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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3496 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Headset reset

How do I link my headset to my app. Every time I try to type the 5 digit code that my headset gives me it says the headset is already linked . Pls help or how do I reset my headset

problems connecting my google calendar

hello forum! i am working on my workspace application in my quest 3. i have linked from my workspace, the google calendar, but by default on my desktop i see the calendar of the email with which i created the workspace and not the google calendar. ca...

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Danicouch by Honored Guest
  • 564 Views
  • 0 replies
  • 0 kudos

Gorilla Tag - Crystal Caverns Pack

Hi, I purchased the Crystal Caverns Pack last night for my son on the Meta app on my phone and the transaction has gone through. He says he can't see it when playing the game. Please can someone tell me how and where he can see this when he puts the ...

unable to travel

Hi just trying to discover horizon world but each time the same error message : unable to travelcan't find any post to help to solverequest help please thanks

Cleamolet by Honored Guest
  • 706 Views
  • 7 replies
  • 0 kudos

Still can't download !

On Quest 2 it said ad to wishlist and in the store it said coming soon. How do i download this?

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