I bought my Quest 2 direct from Oculus last November. I was really
enjoying it but it started to suffer from stuck pixels. Oculus agreed to
take it back under warranty but ever since they’ve had it I’ve been
misinformed about the process and cannot g...
Yes 2022. I wouldn’t mind so much had they not said I’d get a
replacement in 2 to 5 working days. I’m generally having a bad
experience with them. They are pleasant enough but transparency and
communication is woeful.
Hi, I have exactly the same issue as you from fault type to support
responses. How are you getting on with it now? They have had mine since
6th Jan and still no word on what is going on.
**Update - My headset arrived today. Once you pair it to your phone app
you’ll find £50 credit in the store account. I’d be keen to know this
too. My headset doesn’t arrive till Monday but would like to use the
credit to make the most of the Black Fr...