I'm posting this message here in the hopes that I can get the attention
of someone, somewhere, that can help me get a resolution to a serious
problem with Oculus customer service.I cannot begin to describe how
angry I am about how poorly Oculus treat...
I'm sorry that you're going through this. It really stinks that so many
people are dealing with this kind of inadequate service. I really don't
know if this will help at all, but you may want to try reaching out to
the community managers in the forum...
I feel your pain. I don't know if this has any effect on Oculus customer
service, but I actually resorted to spamming oculus support by sending
50 emails a day, every day that only said "SEND ME MY CONTROLLERS" until
they sent me the controllers.It's...
I finally got the controllers back. FedEx dropped it off at my door, and
they were in the original box, which I was told was thrown away...Both
of my controllers were in the box, and I finally had a chance to test
the replacement headset that Oculus ...
Hi zombiepreditor,I'm so sorry for all of the problems that you've been
dealing with. I know your pain, because I've been dealing with the same
thing. I have the full details of everything that I've been through on
the following thread:
https://forum...
Unbelievable.... Absolutely unbelievable!They screwed up my delivery
address. How!? I got the headset without an issue on the delivery
address? How is it possible that a company can screw up this much? I'm
just completely beside myself! How long is i...